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Answer

Assign one or more phone numbers to trigger flows on incoming calls.

Category: Inbound | Node Type: Trigger |Version: 1.0 | Last Updated: Nov 2025

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Overview

The Answer Node is the default starting point of all inbound call flows. It establishes the media session and prepares the call for routing, playback, AI interaction, or further logic.


How It Works

The Answer Node is used in inbound call flows to formally connect the call to your

automation after the flow has been initiated by the assigned phone number.

When a call is received on the selected phone number, Logixx Studio loads the flow and begins execution at the top. When the flow reaches the Answer Node:

  • The system answers the call

  • What the caller hears next depends on the next node you place (Play, Say, etc.).

    • If the next step plays audio, ringback stops.

    • If the next step dials an external number, the caller may continue hearing ringback depending on that dial behavior.

  • The system logs the call as connected, recording timestamps and relevant call metadata.

  • The flow continues immediately to the next configured node.

The Answer Node does not provide audio on its own; it simply connects the call and hands off control to the next action in your flow.


Input Settings

Setting

Type

Required

Default

Description

Assigned Phone Number

Dropdown (your inbound numbers)

Yes

None

This number triggers the flow. Calls to this number will start the flow and reach the Answer node.

Notes

  • This setting determines which phone number activates this call flow.

  • Each inbound number can only be tied to one active flow at a time.


Troubleshooting & Tips

  • You can assign one or more phone numbers.

  • If calls to your number do not reach this flow, ensure the Assigned Phone Number dropdown is set correctly.

  • If the caller continues to hear ringing, check the next node, not the Answer Node—this is normal behavior depending on your next action.

  • Every inbound flow must include an Answer Node to properly accept the call.

  • Use Answer as the first actionable node in your flow to avoid unexpected behavior.

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