Overview
The Unacceptable Creditors feature allows administrators to define specific creditors whose presence in an applicant’s credit report will result in automatic underwriting denial or exception handling. This ensures the underwriting process adheres to internal risk management policies and regulatory compliance standards.
How to Configure
Navigate to:
Admin > Site Setup > System Configuration > Automated Underwriting > Unacceptable CreditorsClick the Edit button to enable the input field.
Enter the names of the creditors that should be flagged as unacceptable.
Each creditor can be placed on a new line,
orSeparated by a semicolon (;)
Click Save to apply the changes.
⚠️ Notes
Creditor names must match exactly as they appear on credit reports to be detected correctly.
The list is case-insensitive but must not include extra characters or spaces unless they are part of the official creditor name.