The Online Users section in Logixx CRM provides administrators with real-time visibility into currently connected users within the CRM system. This feature is useful for system monitoring, user activity audits, and support troubleshooting.
📍 Accessing Online Users
To view the list of online users:
Navigate to Admin > Services > Online Users.
🖥️ Online Users Interface
🔄 Refresh Button
At the top of the screen, you’ll find a Refresh button.
Click this to update the list and display the most current user session data.
📊 Table Columns
The main screen displays the following information for each active user session:
Column Name | Description |
User Name | The CRM login or username of the connected user. |
Full Name | The user's full name as recorded in the CRM profile. |
Connection ID | A unique identifier for the user's current session/connection. |
IP Address | The IP address from which the user is currently connected. |
Connect Time | The timestamp of when the user started their session. |
🔍 Use Cases
Monitor Active Users: See who is logged in and from where, in real time.
Audit Login Activity: Review the exact time each user started their session.
Support Troubleshooting: Identify sessions based on IP address or Connection ID when resolving access issues.
Security Review: Detect suspicious or unauthorized connections from unexpected locations.