Overview
The ALV Underwriting currently returns a full set of comprehensive underwriting checks for every application.
However, in real operational workflows, different user types (e.g., openers vs. closers) or different application stages require only specific subsets of these checks.
To support these scenarios, Logixx CRM introduces ALV Underwriting Profiles (ALV UW Profiles) — a customizable rule-based framework that allows administrators to define which underwriting checks should be included or excluded based on user attributes, roles, or application conditions.
Administrators can manage ALV UW Profiles directly from the Logixx CRM admin menu.
Navigation Path:
Click in Admin > Company Setup > System Configuration > Underwriting > ALV Underwriting > Profiles
Creating a New ALV UW Profile
To create a new ALV UW Profile:
Go to Admin → Underwriting → ALV Underwriting → Profiles.
Click the Create Profile button located in the top-right corner of the screen.
You will be presented with a form like the one shown below:
Profile Settings
Name: Enter a unique name for the ALV UW Profile.
Description: Optionally provide a description of what this profile is used for.
Status: Choose whether the profile should be Active or Inactive.
Effective Criteria Settings
Here, you define who the profile applies to and which applications it applies to.
Available Criteria:
Roles: Select the user roles the profile applies to.
Lead Roles: Select the lead roles the profile applies to.
Pipeline Statuses: Select specific stages or statuses the profile will be active for.
Filter Criteria Settings
Exclude Specific ALV UW Checks
Excluded Checks: Use this section to specify which underwriting checks should be excluded from the results when the profile is applied. You can select from a list of predefined checks or enter custom ones.
Unenrolled Accounts:
Included: Shows underwriting results related to both enrolled and unenrolled accounts.
Excluded: Filters out underwriting checks for unenrolled accounts.
Collect Check Names Button
What It Does?
The "Collect Check Names" button is used to gather and update the list of available checks that can be excluded from ALV Underwriting profiles. These checks are dynamically discovered by the system and are displayed in the Excluded Checks section when creating or editing a profile.
Relationship Between ALV UW Profiles, Triggers, and Actions
ALV Underwriting Profiles do not operate in isolation. They are part of the broader Logixx CRM workflow engine, which includes Triggers and Actions.
Understanding how these three components interact is essential for configuring automated underwriting processes correctly.
A new trigger event has been added by the development team:
Trigger Event: ALV Underwriting Qualified
This event is used to detect when ALV returns a qualified/approved underwriting result. When triggered, the workflow can:
Move an application from Credit Pending to UW Approved
Apply the appropriate ALV UW Profile, based on the profile’s configured criteria
Execute the workflow’s post-functions with the correct underwriting context
Workflow actions—especially underwriting-related ones—also use the active ALV UW Profile to determine how to process an application.
Run Credit (ALV Workflow) | Post Functions | It will pull the credit report and send to ALV for normalization. |
Run ALV Underwriting | Post Functions | It will run the ALV underwriting. |
