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Reports > Performance: "Unassigned" Users on Report

This fix addresses an issue in the Performance Reports module where "Unassigned" users appeared in the report despite not having any activity in the filtered data. This behavior caused confusion for users analyzing team or individual performance metrics.


Fix Implementation

The system now filters out "Unassigned" users from the Performance Reports, ensuring only valid users with activity appear in the results.

Apps without a lead role ("Unassigned") will no longer be included in the report unless explicitly assigned to a user.

After the Fix:

Reports exclude all "Unassigned" users.

The data presented is now more accurate and relevant, enhancing the reliability of performance analysis.

Where to find it?

  1. Log in to the CRM

  2. Click in Reports > Performance > General

  3. Click in Search button

This fix resolves the issue of "Unassigned" users appearing in the Performance Reports, ensuring more accurate and meaningful data. Users can now trust the insights provided by the reports for performance evaluation and decision-making.

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