The Webhook Logs section in Logixx CRM allows system administrators to track, filter, and troubleshoot outgoing webhook requests sent from the system. This is useful for monitoring integrations with external services and ensuring data is transmitted successfully.
Accessing Webhook Logs
To view the Webhook Logs:
Go to Admin > Services > Webhook Logs.
🖥️ Webhook Logs Interface
Filter Panel
Use the Filter button to narrow down log entries based on:
Time Range – Choose a custom or predefined time window.
App – Search for a specific app involved in webhook events.
Table Columns
Each webhook entry is listed in a row with the following columns:
Column Name | Description |
Event Time | The timestamp when the triggering event occurred. |
Event | The name of the event that triggered the webhook. |
App | The application that initiated the webhook. |
Sent Time | The timestamp when the webhook was sent to the target URL. |
Status Code | The HTTP response code received from the target system (e.g., |
Profile | The webhook profile name configured in the system. |
URL | The destination endpoint where the webhook was sent. |
Data | The full payload of data sent with the webhook request. |
Response | The response content returned from the target system. |
Post Process Result | Additional result status after the webhook is executed (if applicable). |
🔍 Viewing Webhook Details
Click the arrow next to any log entry row to expand and view detailed webhook information.
Detailed View Includes:
Field | Example / Description |
Overview | High-level summary of the webhook execution. |
Event | Specific CRM action that triggered the webhook. |
Event Time | Timestamp of when the event occurred. |
Sent Time | Timestamp of when the webhook was sent. |
Webhook Profile | The profile or template used for the webhook. |
URL | The full destination URL where the webhook was posted. |
Response Status Code | HTTP response code from the target system |
Data | JSON payload sent in the webhook, containing CRM-related fields such as contact info, DTI, and more. |
Response Content | Server response message from the external system. |
🔁 Use Cases
Troubleshooting Integration Issues – Identify if data was sent correctly and what the response was.
Monitoring Activity – Review frequency and patterns of webhook executions.
Audit Trail – Keep a detailed record of system interactions with third-party apps.