Overview
This document explains how the Credit Report system retrieves report data and generates the corresponding PDF, including how failures are handled and resolved through automatic and manual retry mechanisms.
⚠️ Known Issue (Resolved)
Previously, users experienced issues where:
Credit report data was successfully retrieved
But the PDF failed to generate
Resulting in:
Reports without a viewable PDF
No clear recovery option
✅ Implemented Solution
1. Automatic Retry Mechanism
When PDF generation fails:
The system automatically retries the request
Goal:
Recover from temporary CRS service failures without user intervention
2. Manual Retry Option
If automatic retry fails:
Users are shown a "Re-download PDF" button
This allows:
On-demand retry of PDF generation
🖥️ User Experience
When PDF is Available
Users can open and view the credit report normally
No retry options are displayed
When PDF is Missing
Report data is still visible
A "Re-download PDF" button is shown
Users can retry PDF generation manually
During Retry
A loading indicator is displayed
The retry button is temporarily disabled
Upon success:
PDF becomes available
Upon failure:
Error message is shown
Retry remains available
📎 Conclusion
This enhancement improves:
System resilience against external service failures
User experience through recovery options
Reliability of credit report PDF access
Users are no longer blocked when PDF generation fails and can recover reports through retry mechanisms.