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FAQ: How to Add Service Plans ?

Adding a service plan in Logixx CRM is a straightforward process for administrators. Service plans define essential terms such as pricing, fees, payment structures, legal associations, and state qualifications.

Steps to Add a Service Plan

  1. Login to your Logixx CRM account.

  2. Navigate to Admin from the main menu.

  3. Go to Site Setup > System Configuration > Service Plans.

  4. Click the “Add” Button. Located at the top of the screen.

    Clicking this will open a form where you can configure all the required service plan details.

  5. Fill Out the Required Fields :

    General Settings

    • Category: Select a category for this service plan. (Required field)

    • Active: Toggle whether the plan is active.

    • Commissionable: Specify if this plan allows commissions.

    • Branch: Assign a branch if applicable.

    • External ID: Input a reference ID for external use.

    • FORTH Semi Monthly Split Template: Enter the template value.

    • Legal Plan?: Indicate if this is associated with a legal plan.

    • Name: Provide a unique name for the service plan. (Required field)

    • Description: Enter a brief description of the plan.

    Service Settings

    • Est Settlement Rate (%)

    • Service Fee Rate (%)

    • Min # Payments / Max # Payments

    • Skip First Payment

    • Allowed Custom Rates

    • Waiting Period

    • Fee Down Payment

    Service Restrictions

    • Qualified Debt Range ($): Set the minimum and maximum debt values.

    • Qualified States: Select the states where the plan is available.

    • Disqualified States: Specify any excluded states.

    • Semi Monthly Payments Gap

    Maintenance Settings

    • Sentry Fee

    • Sentry Down Payment

    • Range of Spread Months

    Gateway Settings

    • Gateway Setup Fee

    • Gateway Transaction Fee

    Frequency Settings

    • Frequency

  6. Save the Plan

    • Once all fields are completed, click Save and Close to finalize the service plan.

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